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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.

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Credit Card

  • Placing an order using credit card:

    • the credit card company
    • your 16-digit card number
    • the validity period
    • the verification number (also called CVV/CVC)

    The transfer of your credit card data is protected by a secure SSL connection (Secure Socket Layer). This high security standard ensures that your JACK WOLFSKIN online shop purchase is secure when paying by credit card.

  • You can pay simply and safely with your credit card on the JACK WOLFSKIN online shop.
    We accept the following credit cards:

    • Visa
    • Mastercard
    • Maestro
    • American Express

  • We use the internationally recognised 3D-Secure security standard for our credit card payments (Verified by Visa, MasterCard SecureCode, American Express SafeKey). Your payment will not be authorised until you authenticate with your personal password or additional code provided by your credit card provider.
    3D-Secure makes the misuse of credit cards by any unauthorised third parties exceedingly difficult, significantly reducing the risk of fraud for credit card payments over the Internet.

Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

Email
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)
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Contact & feedback
Email
Help-FAQ
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)