All items are checked for quality by our employees before shipment.
Should you nevertheless receive an item that is damaged, then we encourage you to contact us with your complaint. Please contact our customer service team or use the contact form.
Please use the return label enclosed with your shipment when returning goods. If you do not have this to hand, our customer service team will gladly help you further.
Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:
Important note for shipping:
Orders made in this shop can only be shipped within the current country.
Stay on current shop site:
Shops
Shipping can only be provided within the current country.
Choose different shop:
Shipping can only be provided within the current country.
Websites
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Bonus
Provide your account email to receive an email to reset your password.
Mark your own favourite store near you as “My Store” and you will be able to see whether the product you're after is available in your store on the individual store page.
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As a member of the Jack Wolfskin community you will earn
For every 1,000 bonus points collected, you will receive a voucher worth £10.
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