Yes. We keep a stock of replacement parts for all our current models and some of our older models, including pegs, pole sections, complete pole sets and tent fabric.
Your first point of contact is the JACK WOLFSKIN STORE or the retailer where you initially purchased your product. Please remember to include the name of the tent, the age of the tent and the length of the poles. If you purchased your tent from our online shop, then please get in touch with our customer service team.
Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:
Important note for shipping:
Orders made in this shop can only be shipped within the current country.
Stay on current shop site:
Shops
Shipping can only be provided within the current country.
Choose different shop:
Shipping can only be provided within the current country.
Websites
Provide your account email to receive an email to reset your password.
Mark your own favourite store near you as “My Store” and you will be able to see whether the product you're after is available in your store on the individual store page.
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For every 1,000 bonus points collected, you will receive a voucher worth £10.