Not a problem, these things happen! To create a new password, click on the "My Account” button, to register as usual.
There, you will be able to create a new account or retrieve your login details for your existing account. Then, click on"Forgotten your password?" and you will be sent an email with further information needed in order to reset your password. Click on here if you require a new password.
Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:
Important note for shipping:
Orders made in this shop can only be shipped within the current country.
Stay on current shop site:
Shops
Shipping can only be provided within the current country.
Choose different shop:
Shipping can only be provided within the current country.
Websites
Provide your account email to receive an email to reset your password.
Mark your own favourite store near you as “My Store” and you will be able to see whether the product you're after is available in your store on the individual store page.
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As a member of the Jack Wolfskin community you will earn
For every 1,000 bonus points collected, you will receive a voucher worth £10.