Yes. If such a problem should arise, please contact your local store or retailer. They will then decide if the repair can be carried out by them or whether the product needs to be sent back to us.
For enquiries about spare parts, please contact our service team at service@jack-wolfskin.com, who will gladly help you further.
Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:
Important note for shipping:
Orders made in this shop can only be shipped within the current country.
Stay on current shop site:
Shops
Shipping can only be provided within the current country.
Choose different shop:
Shipping can only be provided within the current country.
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Bonus
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Mark your own favourite store near you as “My Store” and you will be able to see whether the product you're after is available in your store on the individual store page.
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