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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.

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Jack Wolfskin Outdoor Community

What is the difference between bonus points and level points?

Bonus points: these are points that you collect for your purchases and other activities. You can exchange these bonus points for bonus vouchers. Redeeming your bonus points does not have any effect on your level status. Your level will expire 12 months after collecting them.

Level points: you will automatically receive a level point for every bonus point collected. The number of level points determine your status, i.e. whether you are Level 1 (Valley), Level 2 (Mountain) or Level 3 (Peak). If you attain a higher level, this will remain in force for the next 12 months.

Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

00800-96537546
00800-WOLFSKIN

Free hotline: Mon-Sa 08:00-20:00 (CET)

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