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Limited period only: 15% off items already reduced in the outlet store. The discount will be deducted directly from the total in your shopping trolley. Shop now
Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.

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Customer Account

How can I change my personal data?

To change your personal information, go to the "my account" button and sign in with your email address.
There, you will be able to access your personal information and make any necessary changes.

If you wish to alter your email address in your customer account, please send an email to: info@jack-wolfskin.com

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Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

Email
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)
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Contact & feedback
Email
Help-FAQ
00800-96537546
00800-WOLFSKIN
Live-Chat
Free hotline: Mon-Sa 08:00-20:00 (CET)