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Following Microsoft’s announcement to reduce support for Internet Explorer 11 even further, along with their recommendation to switch to Microsoft Edge, we, too, have now decided not to support this browser any longer. This was a conscious decision, on the one hand in order to protect you and your data, and on the other to ensure that we can implement new technologies that Internet Explorer 11 does not support.

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Shipping & Delivery

Where does Jack Wolfskin deliver to?

Orders made on our UK online shop will only be shipped within the United Kingdom. It is not currently possible to deliver to countries outside the United Kingdom (i.e. the billing address must be in a Member State of the European Union (EU) or in a Member State of the European Economic Area (EEA) and the delivery address must be in the United Kingdom).

You are welcome to give an alternative address within the United Kingdom or get your package delivered to a JACK WOLFSKIN STORE of your choice.
Please note that company deliveries are only possible in some instances.

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Contact and help

Do you have any other questions or do you need individual assistance?
If so, please get in contact with our customer service team:

Free hotline: Mon-Sa 08:00-20:00 (CET)
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Email
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00800-96537546
00800-WOLFSKIN
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Free hotline: Mon-Sa 08:00-20:00 (CET)
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